Edge Hill University
Beyond the Classroom: Learning to Heal Workplace Conflict and Support Educator Wellbeing
Conflict is often perceived negatively, yet it is an inevitable aspect of any educational environment, whether in schools, colleges, or universities. The pressures of high accountability and the rise of hierarchical management structures may be exacerbating and toxifying these effects. Effective conflict management is essential for problem-solving and maintaining a positive, productive atmosphere for staff, students, and parents.
This talk will explore the fluidity of power dynamics (Foucault, 1980), the complexity of character traits (Erikson, 2019), and introduce illuminating theories such as Transactional Analysis (Berne, 1964; 1979: Karpman, 1968) to understand how and why conflict happens. Additionally, it will cover practical strategies and techniques for enhancing communication through negotiation (Mehrabian, 1971), active listening (Tustonja et al., 2024) while improving awareness and self-regulation (Kabat-Zinn, 2005) to successfully resolve conflicts within educational settings.
Attendees will gain insights into the dynamics of conflict, the role of communication, and the importance of fostering a collaborative culture. The discussion will also raise questions about adaptive curricula, ongoing staff training, and further research. In an increasingly hostile and polarized world, could we all benefit from learning to become less reactive and more compassionate?